• Finance And Business 12.03.2019 Comments Off on Loyal Life Unhappy Customers Seconds PDF F42e6202d

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    Loyal for Life: How to Take Unhappy Customers from Hell to Heaven in 60 Seconds or Less PDF




    by John Tschohl : Loyal for Life: How to Take Unhappy Customers from Hell to Heaven in 60 Seconds or Less

    ISBN : #0963626884 | Date : 2005-09-01

    Description :

    PDF-a48b6 | Loyal for Life is the service recovery bible. It teaches you how to take unhappy customers from hell to heaven in 60 seconds or less. Every company, –no matter how excellent their products or employees, –occasionally makes a mistake. How those companies and their employees respond to those mistakes is what separates successful costumer service driven organizations from the rest of the pack. Lo… Loyal for Life: How to Take Unhappy Customers from Hell to Heaven in 60 Seconds or Less


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  • Finance And Business 10.03.2019 Comments Off on Get Aha Discover Positioning Competition PDF Fa3d9c4f3

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    Get to Aha!: Discover Your Positioning DNA and Dominate Your Competition PDF




    by Andy Cunningham : Get to Aha!: Discover Your Positioning DNA and Dominate Your Competition

    ISBN : #1260031209 | Date : 2017-10-13

    Description :

    PDF-674d7 | From the marketing strategist who helped Steve Jobs launch the original Apple Macintosh comes a groundbreaking guide to positioning any company for industry dominance Andy Cunningham has been at the forefront of tech and innovation since day one, and she’s been helping companies create new product categories ever since. Now she reveals the winning framework she uses to transform markets and ind… Get to Aha!: Discover Your Positioning DNA and Dominate Your Competition


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  • Finance And Business 10.03.2019 Comments Off on Irresistible Markets Meta Value Consumer Electronics PDF 22d9f265f

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    Irresistible! Markets, Models, and Meta-Value in Consumer Electronics PDF




    by George Bailey : Irresistible! Markets, Models, and Meta-Value in Consumer Electronics

    ISBN : #0131987585 | Date : 2005-12-15

    Description :

    PDF-acf50 | The consumer electronics industry is entering an era of rapid growth. This book previews the industry’s future – from online gaming to telehealthcare, and beyond. It offers guidance on many things, from technology platforms to user interface design, branding to channel strategies…. Irresistible! Markets, Models, and Meta-Value in Consumer Electronics


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    Irresistible! Markets, Models, and Meta-Value in Consumer Electronics by by George Bailey

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  • Finance And Business 09.03.2019 Comments Off on Building Communication Shareholder Value Methodologies PDF 5b6535e04

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    Building and Communication Shareholder Value: Tools and Techniques for Implementing Value-based Methodologies PDF




    by James O. Creelman : Building and Communication Shareholder Value: Tools and Techniques for Implementing Value-based Methodologies

    ISBN : #1898085889 | Date : 2000-11-27

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    PDF-9ff11 | … Building and Communication Shareholder Value: Tools and Techniques for Implementing Value-based Methodologies


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  • Finance And Business 09.03.2019 Comments Off on Talent Relationship Management Competitive Professionals PDF 5229611eb

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    Talent Relationship Management: Competitive Recruiting Strategies in Times of Talent Shortage (Management for Professionals) PDF




    by Armin Trost : Talent Relationship Management: Competitive Recruiting Strategies in Times of Talent Shortage (Management for Professionals)

    ISBN : #3642545564 | Date : 2014-04-30

    Description :

    PDF-57d0b | In times of growing talent shortage, companies have to find new ways to fill their strategic positions from the outside. This book presents useful and competitive solutions for hiring talented and motivated employees. The author presents four concrete fields of action to achieve this and provides the reader with definitions of strategically relevant key and bottleneck functions. The book emphasiz… Talent Relationship Management: Competitive Recruiting Strategies in Times of Talent Shortage (Management for Professionals)


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    Talent Relationship Management: Competitive Recruiting Strategies in Times of Talent Shortage (Management for Professionals) by by Armin Trost

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  • Finance And Business 09.03.2019 Comments Off on Job Pay Worth Designing Classification PDF 77956a91a

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    Job Pay for Job Worth: Designing, Managing, and Involving Employees in an Equitable Job Classification System PDF




    by Richard I. Henderson : Job Pay for Job Worth: Designing, Managing, and Involving Employees in an Equitable Job Classification System

    ISBN : #0884062465 | Date : 2004-10-04

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    PDF-9e97f | This volume shows how to (1) design and manage more efficient and effective pay components for compensation systems and (2) better communicate the what, why, when, where, and how of the system so that employees can understand and accept their pay ssytem as a fair return for effort expended. A new chapter discusses two critical subjects: pay for performance and Total Quality Management (TQM). If th… Job Pay for Job Worth: Designing, Managing, and Involving Employees in an Equitable Job Classification System


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  • Finance And Business 09.03.2019 Comments Off on Five Star Service Exceptional Customer PDF 015d3d9d9

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    Five Star Service: How to deliver exceptional customer service (2nd Edition) (Prentice Hall Business) PDF




    by Michael Heppell : Five Star Service: How to deliver exceptional customer service (2nd Edition) (Prentice Hall Business)

    ISBN : #0273734385 | Date : 2010-07-18

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    PDF-337bd | This is the book that will show you how to ensure customers are raving about your products and services and come back for more. Five Star Service 2nd edition is an easy read, high impact title from the bestselling author of How to Be Brilliant, Michael Heppell. In this book he gives you over 100 instant tips, 50 examples of the best practices, over a dozen brand new techniques and multiple strat… Five Star Service: How to deliver exceptional customer service (2nd Edition) (Prentice Hall Business)


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  • Finance And Business 08.03.2019 Comments Off on Salesforce CRM Definitive Admin Handbook PDF 92674c2a9

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    Salesforce CRM – The Definitive Admin Handbook – Third Edition PDF




    by Paul Goodey : Salesforce CRM – The Definitive Admin Handbook – Third Edition

    ISBN : #1784397563 | Date : 2015-01-26

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    PDF-03f48 | Successfully administer Salesforce CRM and Salesforce mobile implementations with best practices and real-world scenarios About This BookUpdated for Winter ’15, this book provides the latest best-practice Salesforce administration principles, real-world experience, and critical design considerations for setting up and customizing Salesforce CRMA pragmatic guide to the key functions for the customi… Salesforce CRM – The Definitive Admin Handbook – Third Edition


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    [Pub.06LiS] Salesforce CRM – The Definitive Admin Handbook – Third Edition PDF | by Paul Goodey


    Salesforce CRM – The Definitive Admin Handbook – Third Edition by by Paul Goodey

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  • Finance And Business 07.03.2019 Comments Off on Think Better Innovators Productive Thinking PDF 04373ec00

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    Think Better: An Innovator’s Guide to Productive Thinking PDF




    by Tim Hurson : Think Better: An Innovator’s Guide to Productive Thinking

    ISBN : #1260108406 | Date : 2017-10-27

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    PDF-5e117 | Success isn’t about what you know. It’s about how you think.Building a great career and an enriching life isn’t rocket science. It’s about understanding more clearly, thinking more creatively, and planning more effectively. This guide to productive thinking will help you do exactly that. Whether you need to solve business problems, create new opportunities, or improve your personal life, … Think Better: An Innovator’s Guide to Productive Thinking


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  • Finance And Business 06.03.2019 Comments Off on Technologies Technology Entrepreneurship Competitive Communication PDF 1032daf89

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    Corporate Strategy, Public Policy and New Technologies (Technology, Innovation, Entrepreneurship and Competitive Strategy) (Technology, Innovation, … Strategy) (Language & Communication Library) PDF




    by Xiudian Dai : Corporate Strategy, Public Policy and New Technologies (Technology, Innovation, Entrepreneurship and Competitive Strategy) (Technology, Innovation, … Strategy) (Language & Communication Library)

    ISBN : #008042581X | Date : 1996-04-01

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    PDF-97d7b | Based on in-depth study of the electronics giant Philips, “Corporate Strategy, Public Policy and New Technologies” examines the key factors which have determined the success or failure of new technologies and the global competitiveness of firms within a major European consumer industry. Drawing on the insights gained from intensive empirical research into the company’s growth, structure and compet… Corporate Strategy, Public Policy and New Technologies (Technology, Innovation, Entrepreneurship and Competitive Strategy) (Technology, Innovation, … Strategy) (Language & Communication Library)


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